Refund policy

At KD CHRONO, customer satisfaction is our priority. If you are not completely satisfied with your purchase, you may return eligible items within 7 days of delivery.

Return Conditions

  • Item must be unused and in original condition
  • Original packaging, tags, and accessories must be included
  • Damaged or worn products are not eligible for return

Refunds

Once your return is received and inspected, the refund will be processed to your original payment method within 5–7 business days.

Exchanges

Exchanges are available for defective or damaged items only.

Non-Returnable Items

  • Final sale items
  • Customized products
  • Gift cards

For return requests, contact our support team with your order details. A clear and customer-friendly return policy helps build trust and improve online shopping confidence.